FAQs
What do we specialize in?
we specialize in facial balancing, laser hair removal, medical grade skin solutions, facial rejuvenation and body contouring. We believe when you look your best, you feel your best.
How to i book?
you can book an appointment with us by calling us during office hours,Monday - Saturday 9-5 PM
Are consultations free?
Our consultations are completely complimentary. We do ask for a card on file as our cancellation policy applies to all appointments.
Can I do consultation and treatment same day?
yes, we welcome you to do your treatment the same day as your consultation. To do so, we ask for a $50 deposit to book your appointment, the $50 goes towards your treatment price.
What's the difference between botox and jeuveau?
Botox and jeuveau are two different toxins that relax the facial muscles temporarily to give you a refreshed, rested look and soften harsh facial expressions
Whats the difference between botox and filler?
Botox is targeting facial muscles to relax and give the face a rested look. Filler is used to enhance our natural features by filling folds, building a chin, adding volume to the lips or cheeks, contouring the jaw or cheeks
Whats the difference between microneedling and microneedling with PRP or PRFM?
Microneedling alone is a wonderful treatment to improve texture, pore size, fine line and wrinkles and give your skin an overall glow. PRP and PRFM are both using plasma to nourish the skin. Plasma, also known as liquid gold, has many benefits. By adding PRP or PRFM to your treatment, you're getting the added benefit of your own blood's plasma and healing properties to further improve cell turn over, nourishes the skin and allows for less downtime. There is also the option to inject PRP or PRFM which will further improve hyperpigmentation and acne scars.
What the difference between PRP and PRFM?
PRP stays in the area injected for 7 hours while PRFM stays in the area placed for 7 days, allowing for a longer time for the liquid gold to nourish the area we are targeting.
Whats the difference between microneedling and morpheus?
Microneedling alone is a wonderful treatment to improve texture, pore size, fine line and wrinkles and give your skin an overall glow. Microneedling is best done in a series of 3 and for patients with acne or scarring is recommended to do a series of 6 treatments, once a month of 6 months. Morpheus takes the benefits of microneedling and adds the benefits of radiofrequency which give us tightening and firming of the skin. Together microneedling and Radiofrequency can lift, tighten, tone and improve the texture of the face and body. Add deeper levels, Morpheus8 can also kill localized fat and can be used to contour the skin. Morpheus8 is done in a series of three: once a month for three months and is recommended to do once a year for maintenance.
What is the most low maintenance treatment you offer?
The most affordable treatments we offer are: laser hair removal because of their long lasting results, morpheus8 because you are able to accomplish full face rejuvenation with only yearly maintenance, and chemical peels because of their lost lasting results.
Do we accept care credit?
Yes, we offer care credit for amounts over $300.
Do we accept patients under 18?
We typically do not accept patients under the age of 18. For facials and peels, consent by parent or guardian is required and parent or guardian must be present during all appointments.
What facial is best for me?
In order to know which facial is best for you, we welcome you in for a complimentary consultation so our experienced providers can perform a skin analysis and get to know your skin goals. After the assessment, tailored recommendations will be made just for you.
How do i get rid of my brown spots?
There are many ways to lighten brown spots. The two most common ways are IPLs and chemical peels. In order to know which one may be best for you, we invite you in for a complimentary consultation so our experienced providers can assess your skin live and make our professional recommendation on treatment options.
Do you offer refunds?
We do not offer refunds. Alternatively, we offer credit for future treatments or skin care, with no expiration.Payments must be paid in full unless discussed and agreed upon by a service provider at Medspa DeLuxe LA. There is a no refund for any purchases however store credit can be granted. Laser treatments packages may be “froze” and kept on hold in the event of a medical emergency or pregnancy. Unless requested by patient upon day of treatment, syringes with additional product will not be kept for later use. Upon request, paid syringes may be stored in house for later use for up to a three month period; if full syringe is not used during initial visit and is stored, a service charge of $50 may be applied to second visit for the remainder of the service with the nurse injector.
What is your cancellation policy?
Medspa DeLuxe LA has a 48 hour cancellation policy. Should you need to cancel or reschedule your appointment please give us a 48 hour notice so we can make the time available for other clients. There are no exceptions. We accept notice for cancellations and rescheduling appointments via phone, text or voicemail. Please note: our system will automatically text you 48 hours before your appointment in order to provide you with ample time to either reschedule or cancel your appointment. We will also call you 2 days prior, and text one day prior to your appointment day.
Failure to show up for a scheduled appointment may result in a $35 charge on the card on file last used at our office or will be charged during next appointment. All packages (including laser packages, microneedling, facials and chemical peels); an unused treatment will be forfeited for the late cancel or no show appointment. If you do not supply us with a credit card number and you have a promotion being used for service, we will require that a $35 deposit fee be used to book any further services with us. The deposit fee will be used towards your service.
How often do I have to come in for laser hair removal?
Laser appointments are made on a 4 or 6 week basis depending on the area.
Is laser hair removal really permanent?
Laser hair removal will allow you to have either peach fuzz hair or no hair at all. For those who are pregnant or planning to become pregnant, have PCSO or taking any hormonal medication, including birth control, there is a possibility that hair may regrow but never back to the original state.
How many sessions of laser hair removal do I need to do?
Most commonly, each area will require 6-12 treatments.
Do you do skin tag removal?
We do offer removal of skin tags.
Do you do mole removal?
We do not offer removal of moles.
Can i get pricing for coolsculpting over the phone?
Due to the highly tailored nature of coolsculpting, we encourage you to come in for a complimentary consultation to discuss desired outcome and to see the area of concern in person to assess properly. After consultation, exact pricing will be provided.
Do you offer virtual consultations?
We do not offer virtual consultations however if a photo is sent, we can send general recommendations based on the photo. For a more accurate assesment and tailored treatment place, we invite you to come in for a complimentary consultation.
How do i get rid of my acne scars?
The best way to treat acne scars is by a series of 6-8 sessions of microneedling, with or without PRP.
How do i get rid of my surgery scar?
The best way to treat acne scars is by a series of 6-8 sessions of microneedling, with or without PRP. Alternatively, deep or dark surgical scars can be treated by Morpheus8
Do you offer vitamin shots?
Yes, we offer an array of vitamin shots ranging from:
Do you offer laser hair removal for men?
Yes, our prices for laser hair removal are the same for both men and women
What kind of vein treatments do you offer?
We are able to treat any red facial vein on the face.
What is better for me, an IPL or chemical peel?
To determine which option is best for you, we invite you in for a complimentary consultation so our experienced providers can assess your skin live and make our professional recommendation on treatment options.
Do you offer hair loss solutions?
For hair loss, we offer microneedling with PRP or PRFM to stimulate hair regrowth.
Do you offer stretch mark solutions?
The best way to treat stretch marks is with our Morpheus8 resurfacing
What areas can the morpheus8 treat?
We can treat any area of the face or body with our Morpheus, to lift tighten tone and at a certain depth also permanently kill fat cells.
How long does morpheus last?
Morpheus is done as an initial series of 3 treatments, and is recommended to do yearly maintenance to maintain results.
How long does botox/jeuveau last?
Toxins typically last 3-4 months.
How long does filler last?
Most filler will last in the treated area between 9-12 months.
Whats the difference between lip flip and filler?
Lip flips are a temporary option that will add soft fullness to the lips for approx 1-2 months. Lip filler will add long lasting fullness to the lips that will last 9-12 months.
Am i a good candidate for IPL?
To determine if IPL is a good option for you, we invite you in for a complimentary consultation so our experienced providers can assess your skin live and make our professional recommendation on treatment options.